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11. Resources & Support

Resources

  • Case Studies & Playbooks (e.g., Holiday, Q4).
  • Webinars & Tutorials.
  • Glossary of Terms.
  • Data Protection & Policies: Growth Channel is GDPR/CCPA compliant; all data encrypted in transit and at rest; servers hosted in secure environments.
  • Pricing & Cancellation: Subscription tiers available; cancellation can be managed via dashboard billing settings.

Support

  • Access in-platform Help Center.
  • Contact Customer Success via dashboard support or email for campaign QA and troubleshooting.
  • Troubleshooting: If campaigns fail to deliver, check pixel fires, creative specs, audience scale, and billing status before escalating to support.